References to 'we', 'us' and 'our' are references to HSBC Holdings plc and/or HBAP.

References to 'you', 'your' and 'yours' are references to the person(s) accessing the Site or any Local Site.

Neither HSBC Holdings plc nor HBAP holds itself out as providing legal, financial or other advice via the Site. The information contained on the Site is for information purposes only.

Financial services and products may be obtained from Local Sites. The Hongkong and Shanghai Banking Corporation Limited hosts the HSBC Premier website and provides technical support, access and links to the Local Sites of HSBC Group members. You agree that any of the products or services provided to you by any HSBC Group member shall be deemed to be provided in the jurisdiction within which the member providing the product or service is authorised to operate. If you choose to enter a website outside your country of residence, you are advised that it may not be legal in that jurisdiction for you to access or use the facilities available on that site and the legal requirements of that jurisdiction may prohibit you from dealing or otherwise transacting in that jurisdiction.Īll products or services provided to you by any HSBC Group member shall only be available in the jurisdiction/s within which the member providing the product or service is authorised to operate. The relevant HSBC Group member reserves the right to make the final determination on whether or not you are eligible for any particular product or service. Not all the products and services that you may be able to view via the Site are available in all geographical locations. HSBC Holdings plc does not offer financial services or products and HSBC Holdings plc's operation of does not constitute an offer of any products or services provided by HSBC Group members. The provision of financial services or products HBAP is a company incorporated in Hong Kong and is situated at HSBC Main Building, 1 Queen's Road, Central, Hong Kong. HSBC Holdings plc is a public limited company registered in England and Wales under Company Register Number 617987 and with its registered office at 8 Canada Square, London E14 5HQ. Before using this Site, you should read the Terms carefully, as well as our Cookie Policy. The Site is operated by HSBC Holdings plc and hosted by The Hongkong and Shanghai Banking Corporation Limited ('HBAP'). I opted for the (the 'Site') provides a portal, or gateway, to the financial services offered by members of the HSBC Group. The first was to deposit the cheque into your account, or you could complete an online form notifying HSBC of your current account and it'd cancel the cheque and pay the money straight into your account. 'There were two ways you could get the money. It was then I saw on your website that I was not alone.

The 62-year-old told : “I haven't had an account with HSBC for over seven years so getting a cheque for £50 out of the blue in December 2020 was a complete surprise. One HSBC customer has received £394 in compensation from HSBC. Payments relate to HSBC, First Direct, M&S Bank and John Lewis Finance customers between 2010 and May 2019.Ĭustomers who have mortgages, overdrafts, credit cards or loans with these banks may be entitled to the arrears. Here's when London's Parkruns will start again.Morrisons, Sainbury's, Tesco and Waitrose shoppers distraught over 'drought' of customer favourite.has urged customers to not be alarmed if they get a cheque out of the blue. The banks are paying refunds worth £100s for interest and charges which should not have been due. HSBC, First Direct, M&S and John Lewis Finance are all paying customers who have been in arrears in the past few years. Some Londoners will be blinking twice when they check their bank statements as banks are paying customers £100.

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